Privacy policy

Privacy Policy

At Upsycle, we are dedicated to safeguarding your personal information and ensuring that it is used responsibly. This Privacy Policy outlines the information we collect, how we use it, and the security measures we have in place to protect your data. Please take a moment to familiarize yourself with this policy.

Types of Information Collected

We may collect the following types of personal information:

  • Names
  • Email addresses
  • Shipping addresses
  • Payment details
  • Contact numbers

How Information is Collected

We collect this information exclusively through our website during the order process.

Purpose of Data Collection

We collect this information for various purposes, including but not limited to:

  • Order processing
  • Providing customer support
  • Marketing and promotions

Data Security

We take data security seriously. Your information is protected by robust security measures, including WordPress security and Stripe security for payment information.

Data Sharing

We may share your information with trusted third parties, including payment providers and shipping companies. Our trusted partners in this regard are Stripe and DPD.

Cookies and Tracking

Our website may use cookies and tracking technologies in alignment with the practices employed by WordPress and Stripe. These technologies help enhance your browsing experience and provide insights into website usage.

Customer Rights

As a valued customer, you have specific rights regarding your personal data:

  • You can request access to your data.
  • You can request the deletion of your data.
  • You have the option to opt out of marketing emails.

To exercise these rights, please contact us at [talk2me@upsycle.ai].

Updates to the Privacy Policy

Our Privacy Policy may be updated from time to time. Any changes will be implemented in accordance with the practices of WordPress and Stripe. Previous versions of this policy will be deleted within 30 days.

Your privacy is important to us, and we are committed to protecting your personal information. If you have any questions or concerns about our privacy practices, please do not hesitate to reach out to our customer support team at [talk2me@upsycle.ai].

Thank you for being a part of the Upsycle community.

SMS

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.